Transportation FAQs
- SMART tag - Why don't all my students show up on my account? How can I add additional students to my account?
- SMART tag - I submitted the request to link to my student and it's still showing as pending. How can I get approved?
- SMART tag - Do I have the same privileges if I'm a co-parent?
- SMART tag - My spouse or other family members would like to create their own Parent App Account. How do they create one?
- SMART tag - How do I add/edit the list of authorized guardians who can pick up my student at their bus stop?
- SMARTtag - How can I add additional students to my account?
- SMART tag - What are SMART alerts and when are they sent?
- SMART tag - The address listed for my student is incorrect. How can I get this corrected?
- SMART tag - Will my student be allowed to ride the bus if they lose their SMART tag card?
- SMART tag - Where can I find my student's designated stop time?
- SMARTtag - I cannot link to my student. The app says that my student has not been linked to a primary parent account yet. What can I do?
- SMART tag - Why am i not receiving SMART Alerts?
- Where can I find my child's bus route information?
- What is the seating capacity of a school bus?
- Why does our school bus not have seat belts?
- If my child is having trouble with other students on the bus, who should I contact?
- If I have a safety concern about my child's bus driver, who should I contact?
- I need to talk with my student's driver. Why won't they talk with me?
- Can the bus driver change a stop location or add a new stop to the bus route?
- Who is responsible for my child on the way to and from the bus stop?
- What should I do if my child does not get off the bus at home in the afternoon?
- My child has a long bus ride. Why can't they have a snack or a drink on the ride home from school?
- Who is making the decisions regarding delays and cancellations, and who is responsible for relaying that information to the public?
- At what time in the morning will school late start or cancellations information be available to the public?
- Lost and Found
- My student forgot about an appointment and the driver would not let them off of the bus.
- Why can't my student bring their musical instrument on board the bus for their band class?
- If I have a question about transportation, where can I get the answer?